{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is agentic ops?","acceptedAnswer":{"@type":"Answer","text":"Agentic ops is the operating model where AI agents run business workflows end-to-end, with humans in the loop for exceptions, under record-level audit and scoped permissions. It goes beyond automation, which follows fixed rules and breaks on exceptions. Forest is the first infrastructure built specifically for agentic ops in regulated fintech."}},{"@type":"Question","name":"How is agentic ops different from AI automation?","acceptedAnswer":{"@type":"Answer","text":"Automation follows fixed rules and breaks on exceptions. Agentic ops uses AI agents that reason about the goal, handle exceptions, and escalate to humans when judgment is required. Every action is logged at the record level."}},{"@type":"Question","name":"Which fintech workflows are running on agentic ops today?","acceptedAnswer":{"@type":"Answer","text":"KYC and KYB review, transaction monitoring, dispute handling, onboarding exceptions, and SAR drafting. These are the workflows where headcount was highest and rules engines never worked well."}},{"@type":"Question","name":"Does agentic ops meet DORA and EU AI Act requirements?","acceptedAnswer":{"@type":"Answer","text":"When the underlying infrastructure logs every AI agent action at the record level, scopes permissions per workflow, and keeps data inside the customer's environment. Forest is built to meet these obligations. DORA has been in force since 17 January 2025. EU AI Act high-risk obligations currently apply from 2 August 2026, with a proposed delay to 2 December 2027 under EU discussion."}},{"@type":"Question","name":"Which industries is agentic ops built for?","acceptedAnswer":{"@type":"Answer","text":"Fintech, insurance, lending, payments, compliance services. Industries where every AI agent action needs to be explainable, auditable, and reversible, and where AI adoption is a compliance decision, not just a product one."}},{"@type":"Question","name":"What is Forest?","acceptedAnswer":{"@type":"Answer","text":"Forest is regulated-fintech operational infrastructure. Your team and your AI agents run workflows on Forest, with live data access, scoped permissions, full audit, and human escalation. Forest is the first infrastructure built specifically for agentic ops in regulated fintech."}},{"@type":"Question","name":"What is the Forest MCP Server?","acceptedAnswer":{"@type":"Answer","text":"The Forest MCP Server is the interface that lets any MCP-compatible AI agent read and write to your data and tools through Forest, under the same scoped permissions and audit coverage that govern your team. It works with Claude, GPT, open-source models, and custom AI agents."}},{"@type":"Question","name":"How does agentic ops handle data residency?","acceptedAnswer":{"@type":"Answer","text":"The Forest backend runs inside your infrastructure, alongside your databases. Customer data travels to a provider only at the point where its service is called, and the response is logged back to the case. Data stays in your systems of record."}},{"@type":"Question","name":"Can I keep my existing RPA when moving to agentic ops?","acceptedAnswer":{"@type":"Answer","text":"Yes. Legacy automation runs the predictable steps well. Agentic ops adds intelligence for exceptions and judgment calls. On Forest, your existing RPA continues to run and AI agents pick up where the rules engine hits its limits."}},{"@type":"Question","name":"How do I get started with agentic ops on Forest?","acceptedAnswer":{"@type":"Answer","text":"Start with one workflow where the use case is clear and the risk is contained. Let your AI agents assist before they act. Expand their scope as your team gains confidence, calibrates escalation thresholds, and accumulates audit history. With Forest, you control the pace and regulation sets the ceiling."}}]}