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Customer onboarding
Your team and your agents run KYC, KYB, document review, and initial sanction screening from one workspace. Plug in the providers you trust, switch them as requirements evolve, with the audit your supervisor expects.
Forest is the workspace your team uses to take applicants from application to opening an account. Every provider call, every decision, every approval is a step on the same case.
One feed, no copy-paste
Names, business records, beneficial owners, and uploaded documents stream from the systems where they already live. Your team works on live data.
Your providers, your way
Call Sumsub, Onfido, Veriff, Persona, Trulioo, Middesk, or whichever provider runs the check. Add a second one tomorrow, no re-platforming.
Initial sanction and PEP screening
Your screening provider (ComplyAdvantage, Dow Jones, Refinitiv) runs as a configured step. True hits route to a reviewer with the case bundle attached.
Risk rules per segment
Set thresholds, required documents, and provider routing per customer type, jurisdiction, and risk score. Configure rules without code.
Agentic triage on the easy cases
Your agents run first-pass review on low-risk applications, draft the summary, and route the ambiguous ones to a human reviewer.
The audit writes itself
Every provider call, screening result, agent reasoning step, reviewer decision, and document version lands at the record level.
Built for compliance at scale
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A complete view per applicant
KYC results, KYB documents, beneficial owners, agent reasoning, and approvals live on the same case. No tab-switching, no spreadsheet of truth.
Governance for humans and agents
Roles, permissions, and approvals apply to your team and your AI agents the same way. Every action lands in one audit trail.
Provider flexibility, built in
KYC, KYB, and screening providers fully connected, ready to tap from your workflows. Adding, switching, or running two in parallel is a configuration change.
Vendor agnostic
Frequently asked questions
You still have question ?
Book a conversation with a forest expert
How do I manage an onboarding workflow in Forest?
Each step is a node in the workflow you design: identity check, document upload, sanction screening, manager approval. Rules and provider routing are set per step. Your team and your agents run cases through it from one workspace, with templates and Forest assistance to get started.
Which KYC, KYB, and screening providers can I connect?
Common connections include Sumsub, Onfido, Veriff, Persona, Trulioo, Jumio, IDnow, Alloy, Middesk, ComplyAdvantage, Dow Jones, and Refinitiv. Other providers connect through the same pattern.
How do I include sanction screening in my onboarding workflow?
Initial sanction and PEP screening can run as a configured step in the onboarding workflow you build on Forest, called from your screening provider. Ongoing screening after onboarding belongs to a separate AML and financial crime workflow.
How do I mix providers in a workflow?
Each step in your workflow picks the provider it calls. Many teams use one provider for ID document checks, another for business registry lookups, and a third for sanctions. Forest records each response against the case.
How do you ensure customer data never leaves our environment?
The Forest backend runs inside your infrastructure, alongside your databases. Customer data travels to a provider only at the point where its service is called, and the response is logged back to the case. Data stays in your systems of record.
