AGENTIC OPS FOR REGULATED FINTECH

The fintech
backoffice for
the agentic era

The future of fintech stacks is modular and agentic. Scaling your operations on top of one requires a modern back office. Forest is that back office.

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Process

RUN YOUR MOST REGULATED WORKFLOWS ON ONE PLATFORM

RUN YOUR MOST REGULATED WORKFLOWS ON ONE PLATFORM

Forest is the platform your team and your AI agents run on. Each process below is a workflow on top of the providers you already use. Your team picks up cases in the inbox. Agents call the same workflow through Forest’s MCP. The audit attaches at the record level.

KYC onboarding

KYB / UBO

RFI

Transaction monitoring

Dispute handling

Onboarding workflows on top of your KYC and KYB providers.

Screening, documents and the risk call in one queue. The analyst never leaves Forest, the decision is signed.

Open KYC case

ForestForest

Screen sanctions & PEP

SardineSardine

Verify identity documents

PostgresPostgres

Score risk & SLA

ForestForest

Chase missing proof

ZendeskZendesk

KYC approved

Approved

Turn a held payment into a decision you can prove.

A sanctions alert holds the money. Compliance clears it, escalates it, or sends it back.

Payment flagged and held

SardineSardine

Case opened, routed to compliance

ForestForest

Review context

SardineSardine

Approve / fail, or open a request for info

SardineSardine

Send RFI

ZendeskZendesk

Back to compliance, decide

ForestForest

Payment released

Released

Turn a held payment into a decision you can prove.

A sanctions alert holds the money. Compliance clears it, escalates it, or sends it back.

Payment flagged and held

SardineSardine

Case opened, routed to compliance

ForestForest

Review context

SardineSardine

Approve / fail, or open a request for info

SardineSardine

Send RFI

ZendeskZendesk

Back to compliance, decide

ForestForest

Payment released

Released

Frequently asked questions

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What is Forest?

Forest is the backoffice your ops team and your AI agents work from. Connect your existing databases, core, and SaaS tools, and Forest generates the screens over them. From there you build the workflows your team actually runs: onboarding, KYC reviews, payment actions, dispute cases, RFI responses.

Do we have to migrate anything, or replace our providers?

No. Forest reads and writes against your systems as they are. Your databases, core, CRM, and SaaS tools connect as datasources; your providers and PSPs are called from inside a workflow through MCP connectors. Each step picks the provider it calls, so you can run two KYC vendors side by side, or swap one out, without touching the rest of the workflow.

Where does our customer data actually live?

The Forest backend runs inside your infrastructure, alongside your databases. Customer data travels to a provider only at the point where its service is called, and the response is logged back to the case. Data stays in your systems of record.

We already built our own admin panels. What do we get that we don’t have?

Screens over a database are the easy part, and Forest generates those in seconds rather than sprints. The rest is what regulated ops break on: granular roles and permissions, four-eyes validation, approval steps, a record-level audit trail, and cases that span several systems and providers without anyone leaving the workspace. Compliance stays yours to own, policies, procedures, risk. Forest is the operational infrastructure that gets you there and shows the work.

Where do AI agents fit, and how do we keep control?

Your team and your AI agents work the same cases in the same workspace, under the same governance. An agent acting for someone inherits that person’s role, so it can never do more than they can. An agent running on a schedule or an event, with nobody behind it, gets a service account and a role of its own, scoped as tight as you like. Every action is logged either way, so an agent-handled case is as defensible as one your analyst closed by hand.

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