{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Does Forest need direct access to our production database?","acceptedAnswer":{"@type":"Answer","text":"No. The Forest agent runs in your infrastructure and can connect to your database, to your ORM models, or to your own API through a custom data source. Your records stay on your side: Forest's activity logs keep the user, the record ID and the timestamp, not the record's content."}},{"@type":"Question","name":"Can our ops team change a process without a developer?","acceptedAnswer":{"@type":"Answer","text":"Yes, for the process itself. Developers code the actions once; process owners then build and edit workflows in the Forest UI, add approval steps and set who handles what."}},{"@type":"Question","name":"Can our AI agents act in Forest?","acceptedAnswer":{"@type":"Answer","text":"Yes. Any agent that speaks MCP can connect to the Forest MCP server. It acts with the permissions of the Forest user it signs in as, and its operations are logged like a human's."}},{"@type":"Question","name":"Can our team use Forest outside the Forest UI?","acceptedAnswer":{"@type":"Answer","text":"Yes. The Forest Gateway exposes your data, actions and workflows through an MCP service for AI agents and an API for other tools. Forest ships a Zendesk app and an n8n node built on it, and every call keeps the user's permissions and lands in the activity log."}},{"@type":"Question","name":"Can we run Forest and Retool side by side?","acceptedAnswer":{"@type":"Answer","text":"Yes. Both can read the same databases, so you can move one process at a time."}},{"@type":"Question","name":"Which languages and data sources does Forest support?","acceptedAnswer":{"@type":"Answer","text":"Forest agents run on Node.js and Ruby. They connect to SQL databases, MongoDB and custom APIs, and you can combine several data sources in one back-office."}},{"@type":"Question","name":"How do you ensure customer data never leaves our environment?","acceptedAnswer":{"@type":"Answer","text":"The Forest backend runs inside your infrastructure, alongside your databases. Customer data travels to a provider only at the point where its service is called, and the response is logged back to the case. Data stays in your systems of record."}}]}